SHIPPING POLICY

If you are an out of state client then choose the "shipping" option during checkout. Sending flowers through the mail is a precise art and I will be here to help you along the way! After you place your order I will send you a step by step video tutorial on how to properly send your flowers to me. There will be a shipping fee added onto your final total, this ONLY covers the cost of me sending your finished frame back to you. The cost of shipping your fresh flowers to me will be covered by you. 

 

If you are local, you can choose the drop off & pick up option during checkout. We have a drop off location in Midvale & Logan Utah! I will reach out to schedule a drop off time and date.

TERMS & CONDITIONS

- I understand the I am responsible for the shipping or drop off of the flowers to Flowers Of The Press.

-I understand that if I ordered the shipping kit and I need to change the address at any point, I need to notify Flowers Of The Press 3 weeks prior to the event. Or else I will not be refunded nor sent a new kit at the new address.

- I understand that during the process, flowers will fade/change color due to the flowers' nature. (Ex. whites can yellow and reds turn purple.)

-I understand that besides the comments included on the order, the artist has creative freedom to do what she thinks looks best and I trust her to do so.

-I understand that some flowers & elements of a bouquet can not be pressed and framed because of their thickness.

-I fully understand that Flowers Of The Press does not work with white bouquets of one flower (ex. solely white long stem roses) unless given an exception by the artist. See our FAQ page here for more information

-I understand that failure to follow given shipping instructions will result in damaged flowers that the artist can deem unworkable. If the flowers aren't salvageable they will be thrown away and my order will be canceled and refunded. 

-I understand that Tara and her team are full time students and they can get a bit behind on fulfilling orders and responding to emails.

CANCELATION POLICY

It's pretty simple, you must cancel 4 weeks before your event in order to get the full refund. If you cancel within 4 weeks of your event date then you will only be refunded partially. (Your total minus the price of your frame choice because at that point I have already bought your frame.)

REFUND POLICY

We do not offer refunds on our custom pieces because they are... custom! If there is a mistake on our end then please reach out and we will do the best that we can to make it right. Make sure when placing your order to include specific details of what you are wanting/expecting because besides the comments on the order, the artist has creative freedom to do what she thinks looks best with your flowers.