The Communication

Pressing and preserving flowers forever takes quite some time. To ensure that we're all on the same page throughout the process, we'll email you periodically, as outlined below. We appreciate your courteous and prompt replies when necessary.

Please note that the email address included on the order form will be the address we communicate with.

As always, if you have any questions please send us an email at

After Booking

Once you've placed your order, you'll receive an email within 24 hours containing your next steps (ex. shipping/drop off information).

Before The Event

If you ordered a shipping kit we'll email you its tracking number two weeks before your event.

After The Event

  • When we receive your flowers, we'll email you confirming that they arrived safe and sound. (We'll send this email sometime within the day, not necessarily right after they're delivered.) This email will also include our updated turnaround time.
  • Once your flowers are next on our design queue, we'll email to confirm the information on your order including design choice, frame color, and shipping address. At this point we'll also ask for photos from the wedding day and your florist's information.
  • When your frame is complete, you'll receive the tracking number or pickup confirmation email. The next thing you know, your flowers will be in your hands once again. We'd love to receive one last email from you with photos of the frame hung inside your home.