Refund policy

-We do not offer refunds on our custom pieces because they are... custom! If there is a mistake on our end then please reach out and we will do the best that we can to make it right. Make sure when placing your order to include specific details of what you are wanting/expecting. Aside from the comments on the order, the artist has creative freedom to do what she thinks looks best with your flowers. -You may cancel your order all the way up until we receive your flowers at our shop. If you cancel an order within 48 hours of placing, you will be refunded in full. After 48 hours there will be a 15% service fee withheld from the refund.